Cargo Claims Handlers

We have two vacancies for Case Handlers in our Cargo Claims Department based in Sidcup, Kent, working on our sections representing cargo underwriters in SE Asia, the Far East and Indian Sub-Continent. These are extremely busy sections handling approximately 3,000 claims per year. As Case Handler, the successful candidates will join a team , providing claims handling support to the Section Head.

Duties will include:

• Being responsible for handling cargo claims from first notification to final claim settlement.
• Dealing with correspondence and file administration including registration and protection of time bars.
• Appointing marine surveyors, survey agents and other experts and monitoring their output from a technical quality and service point of view.
• Liaising with claimants to assist with investigating the cause of damage and collecting all necessary claims documentation.
• Marine insurance policy interpretation and advising underwriters of their liability under the policy of insurance.
• Making recommendations to underwriters on settlement or otherwise of claims under the policy.
• Preparation of periodic status reports to underwriters on open and settled claims.

Remuneration is negotiable depending upon qualifications and experience.